DOCUMENTS
Ask once. Track what arrives.
File it where it belongs.
Document requests replace the chasing email chain. Your team sees exactly which items are outstanding, what the client has uploaded, and where each file was stored.
2026 GST supporting documents
Harbourline Freight Ltd · Requested by Ana Mercer
- Bank statementsClient upload · 2.1 MBReceived
- InvoicesClient upload · 8.4 MBReceived
- Expense receiptsRequested 4 days agoAwaiting
Received files land in the document inbox for review before they are filed.
WHY IT MATTERS
Chasing documents is the most expensive part of compliance work
A job that waits three weeks for a bank statement is not a workload problem, it's a visibility problem. Requests make the gap explicit and shared.
Named items, not vague asks
Each request lists the specific documents needed, so the client knows exactly what to send.
Outstanding items are visible
Progress on a request shows what has arrived and what is still missing, at a glance.
Reminders without awkwardness
Scheduled reminders follow up on outstanding items so your team doesn't have to.
Filing is part of receiving
Documents land against the client and the job, then into your practice storage.
CAPABILITIES
What document management covers
Document requests
Request named items from a client, tied to the job and period they belong to.
Document inbox
A single place to see what clients have sent and what still needs review.
Client uploads
Clients upload through the portal — no attachments lost in an inbox.
Structured filing
Files are stored against the client record and your practice folder structure.
Storage connections
SharePoint, OneDrive or an approved folder on your own practice server.
Controlled access
Role-based access to documents, with revocation when people or devices change.
LEDGEIN Practice Server
AvailableSharePoint
PlannedOneDrive
PlannedGoogle Drive
Planned
CONNECTED CAPABILITIES
Where documents connect
- Client PortalThe client-side experience for requests, uploads and approvals.Explore
- Practice ServerBring approved folders from your Windows file server into LEDGEIN.Explore
- Workflow ManagementRequests as a stage in the job, so work waits visibly, not silently.Explore
- Accounting practicesHow document requests fit into running a whole practice.Explore
- Chartered accountantsEngagement evidence held with the client and the review step.Explore
- Plans and pricingWhat document storage and portal access cost per plan.Explore
Document security
- Encryption in transit and at rest
- Role-based access to client documents
- Approved storage locations only
- Access revocation when staff or devices change
Ready to bring your practice into one workspace?
Start with your own workspace, or walk through LEDGEIN with our team first.
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