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CRM & PROSPECTS

New business, tracked
in the same workspace.

A focused practice CRM: prospects, ownership, services of interest, notes and proposals — and a clean conversion into a full client record when the engagement is won.

Prospect pipeline · sample data

New enquiry

5

Qualified

3

Proposal sent

2

Won

1

Fictional demonstration data from a sample practice workspace.

CAPABILITIES

What the practice CRM covers

  • Prospect pipeline

    Track enquiries through defined stages so nothing sits unattended.

  • Ownership

    Every prospect has a responsible person in the practice.

  • Lead and source detail

    Where the enquiry came from and which services it concerns.

  • Notes and activity

    Conversations and next steps recorded against the prospect.

  • Proposals

    Prepare and track proposals attached to the prospect record.

  • Conversion

    Convert a won prospect into a client record with its services intact.

SCOPE

A practice CRM, deliberately

  • Built around practice services

    Pipeline stages and fields reflect how accounting engagements are actually won.

  • One workspace, no re-keying

    Won prospects become client records without re-entering details elsewhere.

  • Not a general sales platform

    LEDGEIN CRM is focused on practice new business. It is not positioned as a Salesforce replacement.

  • Visible to the people who need it

    Access follows the same role-based permissions as the rest of the workspace.

Win the work, then run it in the same place.

See how prospects, proposals and client onboarding connect in LEDGEIN.

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